Book a 1:1 with Etta
Available Sessions: Select desired time frame for the session (30/45/50 mins). Then select desired topics: circulation, requests, patron or staff management, notices/letters, PLIF/ISRS, inventory, course reserves, digitization.
Other services: Request for Training (1 hr); Virtual Visit (1.25 hrs), Fulfillment Audit (1.75 hrs)
Getting Started:
- Test configurations and practice using Alma & Primo VE with our three sandboxes: Large, Medium & Small. For all of the Sandbox links and the shared user names with the passwords, see Answer #4146.
- All our environments are hosted on NA04, to review their status see Ex Libris System Status.
Some of the answer and webinar links will require staff to be logged into the PALS Support Center to view them.
Physical Inventory:
Item Management:
- Item stuck in work order (Technical Services Request) – how do I get it out? #4263
- Item/s stuck in ‘Transit’ with destination unknown #4195
- Adding Transit or Reshelving time to Materials #4286 COVID
User Management:
- Ex Libris: Getting to Know Alma User Management
- Opening an External Account for Update #4424
- Notifying Patrons in bulk #4285 COVID
- Ex Libris: Change Loan Due Dates in Bulk
- How to locate Patrons missing a Barcode #4194
Circulation:
- Ex Libris: Getting to Know Alma Fulfillment
- Updating Due Dates #4279 COVID
Requests:
Notices & Letters:
- Ex Libris: Configuring Letters
- Ex Libris: Alma Letter List
- Notifying Patrons in Bulk #4285 COVID
- Resuming Fulfillment Letters after a Shutdown #4326 COVID
Calendars:
Fulfillment Network:
Administration/Configuration:
- Ex Libris: Anonymization of Data in Alma
- Adding a Pickup Point #4324 COVID
