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PALS – Library Technology in MN

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Home > Support > Key Resources & Bookings > Fulfillment

Fulfillment

Book a 1:1 with Etta

Available Sessions: Select desired time frame for the session (30/45/50 mins). Then select desired topics: circulation, requests, patron or staff management, notices/letters, PLIF/ISRS, inventory, course reserves, digitization.

Other services: Request for Training (1 hr); Virtual Visit (1.25 hrs), Fulfillment Audit (1.75 hrs)

Getting Started:

  • Test configurations and practice using Alma & Primo VE with our three sandboxes: Large, Medium & Small. For all of the Sandbox links and the shared user names with the passwords, see Answer #4146.
  • All our environments are hosted on NA04, to review their status see Ex Libris System Status.

Some of the answer and webinar links will require staff to be logged into the PALS Support Center to view them.

Physical Inventory:

  • Using the PALS Inventory Tool #4277

Item Management:

  • Item stuck in work order (Technical Services Request) – how do I get it out? #4263
  • Item/s stuck in ‘Transit’ with destination unknown #4195
  • Adding Transit or Reshelving time to Materials #4286 COVID

User Management:

  • Ex Libris: Getting to Know Alma User Management
  • Opening an External Account for Update #4424
  • Notifying Patrons in bulk #4285 COVID
  • Ex Libris: Change Loan Due Dates in Bulk
  • How to locate Patrons missing a Barcode #4194

Circulation:

  • Ex Libris: Getting to Know Alma Fulfillment
  • Updating Due Dates #4279 COVID

Requests:

  • How do I allow/block requesting for items on the shelf? #4190

Notices & Letters:

  • Ex Libris: Configuring Letters
  • Ex Libris: Alma Letter List
  • Notifying Patrons in Bulk #4285 COVID
  • Resuming Fulfillment Letters after a Shutdown #4326 COVID

Calendars:

  • Calendar – Tips & Tricks

Fulfillment Network:

  • Fulfillment Network Participants #4192

Administration/Configuration:

  • Ex Libris: Anonymization of Data in Alma
  • Adding a Pickup Point #4324 COVID

Helpful to Know (Not Alma specific):

  • Barcodes
    • Format of Barcode Numbers #3426
    • Ordering or purchasing more Barcodes #2415
  • Getting ID card machine (data card) to interface with ISRS #3352

Still not quite sure? Submit a Support Center Question

PALS

Minnesota State University, Mankato
3022 Memorial Library
Mankato, MN 56001
Phone: 507.389.2000
Toll Free: 1.877.466.5465

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