Testimonials

PALS has been invaluable in the operations of our library. The assistance and support they offer with Alma is second to none. Everyone is willing to help and has the knowledge and experience to fix issues and train on Alma. Alma is not the most user-friendly of platforms and it is often difficult to try and navigate without some guidance. I can’t imagine being without them.

The amount of support that the PALS staff has given me is truly immeasurable. Whenever I have questions I feel comfortable reaching out to them knowing that they will be able to help me. PALS does an exemplary job of not only teaching and informing the Minnesota state libraries but also works just as hard to foster connection and community between us.

I’m very thankful for the expertise and service that PALS provides for all of us.

Our library simply could not operate without the support of PALS. The staff is very knowledgeable, helpful, responsive and efficient; they do an excellent job balancing the needs of many different client types. I feel fortunate to be a member of the MnPALS Consortium and know the PALS staff is always available!

The community of libraries working together to improve services is extremely valuable to all libraries who are a part of the MnPALS Consortium. It is important to my library to be able to offer quality digital services and PALS makes that possible for libraries of all sizes.