Contact Us

What can partnering with PALS do for your organization? Contact us for information about our full suite of products and services.

Fill out the form below to get in touch with a member of the PALS team. If you are already a PALS customer, please use the Support Center.

PALS Office Hours

Monday through Friday, 8:00 a.m. to 4:30 p.m.

Please see Emergency Procedures for instructions on how to contact PALS during closed office hours.


The PALS Office is closed on the following holidays:

  • New Year's Day
  • Martin Luther King's Birthday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Eve
  • Christmas Day

Get in Touch

  • This field is for validation purposes and should be left unchanged.

When You Get to Campus

The PALS office is located on the third floor of Memorial Library on the campus of Minnesota State University, Mankato. When visiting the PALS office, please park in the Visitor Pay Lot 4 (PDF map of MSU Mankato). Enter through the main doors of Memorial Library. Once you are in the Library go to your right until you reach the elevators. Go to the third floor and exit to your right. You will come to the Information & Technology Services Help Desk. The Help Desk staff can direct you to the PALS office.

When planning to visit our office please call us at 507.389.2000 for any changes to the above information due to campus or community construction projects. For current travel and road conditions visit the MnDOT 511 website.

We look forward to seeing you!
More maps are available on the MSU website.

Providing Answers

We pride ourselves on providing answers to all your questions. Check out our FAQs to learn more about our service offering.