Mission and Values Statements

Mission Statement

We make information accessible.

We provide leadership, expertise and service in library consortia, library automation, and resource sharing. We create, maintain, and operate state-of-the-art, integrated systems for information access. Through quality training and support, we empower our customers to make effective use of worldwide information resources.

Our customers can expect

Personal attention
Access to current information resources
Reliable systems operation
Prompt and effective problem resolution
Software and services for improved productivity
Responsible fiscal management focused on customer needs rather than profit
Partnering for long-term growth in information services

Values Statement

We attain high levels of achievement by

Acting with integrity;
Valuing open, honest, and respectful communication;
Demonstrating competence and creativity through individual effort and teamwork.

Vision Statement

PALS is a leader in providing innovative library solutions. To help libraries serve their communities, we provide a tailored, cost-effective, and comprehensive suite of products and services. We focus on the technology so libraries can focus on their patrons.