Mission and Values Statements

Mission Statement

We make information accessible.

We provide leadership, expertise and service in library consortia, library automation, and resource sharing. We create, maintain, and operate state-of-the-art, integrated systems for information access. Through quality training and support, we empower our customers to make effective use of worldwide information resources.

Our customers can expect
  • Personal attention
  • Access to current information resources
  • Reliable systems operation
  • Prompt and effective problem resolution
  • Software and services for improved productivity
  • Responsible fiscal management focused on customer needs rather than profit
  • Partnering for long-term growth in information services

Values Statement

We attain high levels of achievement by

  • Acting with integrity;
  • Valuing open, honest, and respectful communication;
  • Demonstrating competence and creativity through individual effort and teamwork.

Vision Statement

PALS is a leader in providing innovative library solutions. To help libraries serve their communities, we provide a tailored, cost-effective, and comprehensive suite of products and services. We focus on the technology so libraries can focus on their patrons.